Thia Aide Customer Support

Àpèjúwe

Thia Aide Customer Support adds an intelligent AI chat widget to your WordPress site. The AI assistant can answer customer questions, search products, look up orders, and provide store information automatically. Try it free for 90 days!

Features

• AI-Powered Chat Widget Ìtumọ̀ Yorùbá: – Intelligent assistant that understands customer questions
• Floating Chat Button Ìtumọ̀ Yorùbá: – Customizable position (bottom-right or bottom-left)
• Page Chat Shortcode Ìtumọ̀ Yorùbá: – Embed chat anywhere with [thiaide_page_chat]
• Product Search Ìtumọ̀ Yorùbá: – AI searches your WooCommerce products and presents results in chat
• Order Lookup Ìtumọ̀ Yorùbá: – Customers can check order status by order number or email
• Content Search Ìtumọ̀ Yorùbá: – AI finds information from your blog posts and pages
• Cart Integration Ìtumọ̀ Yorùbá: – Customers can add products to cart directly from chat
• Auto Welcome Message Ìtumọ̀ Yorùbá: – AI-generated welcome messages for visitors
• Mobile Responsive Ìtumọ̀ Yorùbá: – Fully optimized for mobile devices
• Multi-Language Support Ìtumọ̀ Yorùbá: – AI responds in your chosen language
• API Statistics Dashboard Ìtumọ̀ Yorùbá: – Track usage with charts for daily, monthly, and all-time stats
• Session Memory Ìtumọ̀ Yorùbá: – Chat remembers conversation history
• WooCommerce Integration Ìtumọ̀ Yorùbá: – Works seamlessly with WooCommerce products and orders
• Easy API Key Setup Ìtumọ̀ Yorùbá: – Simple configuration interface

External services

This plugin connects to the Thia Aide API (https://thiaide.com/api/) to process chat messages and generate AI responses.

It sends the following data to the API when:
Ìtumọ̀ Yorùbá: – Customer sends a chat message
Ìtumọ̀ Yorùbá: – AI searches for products in your store
Ìtumọ̀ Yorùbá: – AI looks up order information
Ìtumọ̀ Yorùbá: – AI generates welcome messages
Ìtumọ̀ Yorùbá: – AI searches your blog posts and pages

Data sent to the API:
Ìtumọ̀ Yorùbá: – Customer chat messages and conversation history
Ìtumọ̀ Yorùbá: – Store information (name, URL, description, contact details)
Ìtumọ̀ Yorùbá: – Product information (titles, prices, descriptions) when searching
Ìtumọ̀ Yorùbá: – Order information when customers check order status
Ìtumọ̀ Yorùbá: – Selected language preference
Ìtumọ̀ Yorùbá: – API key for authentication

This service is provided by Thia Aide:
Ìtumọ̀ Yorùbá: – Terms of Use: https://www.thiaide.com/terms-of-use/
Ìtumọ̀ Yorùbá: – Privacy Policy: https://www.thiaide.com/privacy-policy/

How It Works

1. Install and activate the plugin
2. Get your API key from thiaide.com
3. Enter your API key in Thia Aide > Settings
4. Configure chat position, welcome message, and language
5. The chat widget appears automatically on your website

Privacy

This plugin connects to the Thia Aide API service at thiaide.com to process chat messages. Customer messages and store information are transmitted securely over HTTPS. Chat history is stored only in the userÌtumọ̀ Yorùbá: ’s browser session. No user data is collected or stored beyond what is necessary for chat functionality.

Credits

Developed by Thia Aide

Support

For support, please visit thiaide.com or use the WordPress.org support forums.