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WhatsApp message on Order Updates, Delivery notifications, Invoices, Contact Form 7 – SyncMate by Assistro

WhatsApp message on Order Updates, Delivery notifications, Invoices, Contact Form 7 – SyncMate by Assistro


Supercharge your website with our add-on and delight your customer with a feedback via Whatsapp message whenever they fill-up your form with Zero code.Delight your customers via Whatsapp notifications on every step of their buying journey.

Contact Form 7 Tutorial Video

WooCommerce Tutorial Video

Key Features

Send WhatsApp Messages Effortlessly

Say goodbye to the hassle of switching between platforms. With SyncMate, you can configure WhatsApp in just a few simple steps, all under 5 minutes. It’s a one-time setup that saves you valuable time, allowing you to focus on achieving better outcomes and boosting productivity.

WooCommerce Integration

Boost your online store’s customer engagement by sending order updates, promotions, and product recommendations directly to your customers’ WhatsApp. Keep your customers informed and engaged throughout their shopping journey.
Here are the features of WooCommerce integration::

  • Pending Orders Notification:

Automatically notify customers via WhatsApp when their order status changes to pending.
Keep customers informed about the progress of their purchase journey right from the start.

  • Processing Orders Notification:

Send real-time updates to customers on WhatsApp as their orders move through the processing stage.
Provide reassurance to customers that their orders are being handled promptly.

  • Completed Orders Notification:

Celebrate completed orders by sending instant notifications to customers on WhatsApp.
Include a thank you message and encourage customers to provide feedback or make repeat purchases.

  • On-Hold Orders Notification:

Notify customers on WhatsApp if their orders are placed on hold for any reason.
Provide explanations or instructions for resolving any issues with the order.

  • Refunded Orders Notification:

Alert customers via WhatsApp when their orders are refunded, ensuring transparency and customer satisfaction.
Include details about the refund process and any additional information customers may need.

  • Cancelled Orders Notification:

Send cancellation notifications to customers on WhatsApp if their orders are cancelled.
Offer alternative solutions or incentives to encourage customers to reconsider their purchase.

  • Failed Orders Notification:

Inform customers promptly via WhatsApp if their orders fail to go through.
Provide assistance or guidance on how customers can proceed with their purchase successfully.

  • Dynamic Invoice PDF Delivery:

Automatically generate dynamic invoice PDFs containing order details.
Send personalized invoice PDFs directly to customers on WhatsApp for their reference and records.

Contact Form 7 Integration

Ensure prompt customer service by integrating Contact Form 7 with SyncMate. Receive customer inquiries from your website’s contact form and respond instantly via WhatsApp. Streamline communication by sending responses directly to customers on WhatsApp, providing efficient and convenient support.

Customized Message Templates

Easily craft personalized WhatsApp message templates that reflect your brand’s identity. Customize your messages to fit various scenarios like order confirmations, shipping updates, and exclusive offers. With customizable templates, you can effortlessly maintain consistency and engage customers effectively across different interactions.

Real-Time Analytics

Track the performance of your WhatsApp campaigns with real-time analytics. Monitor the delivery, open rates, and responses to improve your messaging strategy and customer engagement.

Try our Zapier Integration

Explore endless possibilities with SyncMate by Assistro’s Zapier integration, extending beyond WordPress and WooCommerce to over 5000 applications:

  1. Seamlessly connect SyncMate with your favorite apps to automate workflows and enhance productivity across your entire ecosystem.
  2. Effortlessly trigger WhatsApp notifications based on events or actions in diverse platforms such as CRM systems, email marketing tools, and project management software.
  3. Unlock new levels of efficiency by automating repetitive tasks and streamlining communication processes across multiple applications.

Advantages of using SyncMate

  1. Seamless Integration: Easily integrate WhatsApp messaging into your WordPress website without complex setups or coding.
  2. Enhanced Customer Engagement: Keep your customers engaged throughout their journey by sending personalized WhatsApp notifications at every touchpoint.
  3. Real-Time Updates: Stay connected with customers in real-time by sending instant updates, order confirmations, and promotional offers directly to their WhatsApp.
  4. Improved Customer Satisfaction: Provide timely responses to inquiries and feedback, enhancing overall customer satisfaction and loyalty.
  5. Time-Saving: Save time and effort by automating communication processes, such as order updates and customer inquiries, through SyncMate.

Privacy Policy

For information about how this plugin handles data and protects your privacy, please refer to our privacy policy.

External Service Usage

This plugin relies on a 3rd party service provided by Assistro for certain features. When using these features, your data may be transmitted to Assistro’s servers.

For more information about Assistro’s services and their terms of use and privacy policy, please visit the following links:


  • Welcome.png
  • WooCommerce.png
  • Contact Form 7.png


  1. Upload the entire syncmate-by-assistro folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the Plugins screen (Plugins > Installed Plugins).

You will find SyncMate menu in your WordPress admin screen.


Do you have questions or issues with Assistro? Use these support channels appropriately.

  1. Docs
  2. FAQ
  3. Support forum



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Contributors & Developers

“WhatsApp message on Order Updates, Delivery notifications, Invoices, Contact Form 7 – SyncMate by Assistro” is open source software. The following people have contributed to this plugin.



For more information, see Releases.


  • Improved Phone Number Formatter.


  • Improved performance and reliability.
  • Added support for embedding videos in the readme file.
  • Implemented new features for better user experience.