Title: CresentAI Chatbot
Author: vkinyua
Published: <strong>Ṣẹrẹ 24, 2026</strong>
Last modified: Ṣẹrẹ 27, 2026

---

Ṣàwárí àwọn plugin

![](https://ps.w.org/cresentai-chatbot/assets/icon-256x256.png?rev=3447868)

# CresentAI Chatbot

 Láti ọwọ́ [vkinyua](https://profiles.wordpress.org/vkinyua/)

[Ṣe ìgbàsílẹ̀](https://downloads.wordpress.org/plugin/cresentai-chatbot.1.0.4.zip)

 * [Àwọn àlàyé](https://yor.wordpress.org/plugins/cresentai-chatbot/#description)
 * [Àwọn àgbéyẹ̀wò](https://yor.wordpress.org/plugins/cresentai-chatbot/#reviews)
 *  [Ìgbéwọlẹ̀](https://yor.wordpress.org/plugins/cresentai-chatbot/#installation)
 * [Ìdàgbàsókè](https://yor.wordpress.org/plugins/cresentai-chatbot/#developers)

 [Ìrànlọ́wọ́](https://wordpress.org/support/plugin/cresentai-chatbot/)

## Àpèjúwe

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.

### Key Features

 * Quick setup: Signup for free API key from chatbot.cresentai.com
 * Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and
   more via the settings page.
 * AI responses: Resolve 80% of customer queries without human intervention.
 * Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during
   weekends, holidays, or night time).
 * Multi-user support: Add, remove, or disable agent users.
 * Analytics: Track customer questions, view statistics, and optimize support.
 * Conversation tracking: Preview, search past conversations, and mark as handled.
 * Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.
 * Automatic escalation: AI flags unresolved chats for human review.
 * Trainable AI: Upload documents (Word, PDF, text) or paste content to train the
   chatbot.
 * Optional user details collection: Enforce name & email capture before chats (
   configurable).

**Important: This plugin requires connection to external services**
 The plugin 
loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI
backend API.

**External services used:**

 1. **Chatbot frontend script**
 2.  * Domain: https://cresentai.pages.dev
     * Purpose: Loads the chat widget interface and handles frontend rendering & user
       interaction
     * What is sent: Only the API key you provide in settings + messages typed by your
       visitors
     * When: Every page load (when API key is set)
     * Links:
        - Terms of Use: https://chatbot.cresentai.com/terms
        - Privacy Policy: https://chatbot.cresentai.com/privacy-policy
 3. **CresentAI Backend API**
 4.  * Domain: https://api2.cresentai.com (API endpoint for chat processing)
     * Purpose: Processes messages, provides AI responses, handles live chat routing,
       stores conversation history. All chat data is processed and stored on CresentAI
       servers.
     * What is sent: Chat messages, optional visitor name/email (if mandatory collection
       enabled), site URL, API key
     * When: When visitor sends message or when mandatory details are collected
     * Links:
        - Terms of Use: https://chatbot.cresentai.com/terms
        - Privacy Policy: https://chatbot.cresentai.com/privacy-policy

You need to register and get a free API key at https://chatbot.cresentai.com to 
use this plugin.

## Àwọn àwòrán ìbòjú

 * [[
 * [[

## Ìgbéwọlẹ̀

 1. Upload and activate the plugin
 2. Go to Settings  CresentAI Chatbot
 3. Enter your API key (get it at https://chatbot.cresentai.com)
 4. Customize colors, modes, and prompts as needed.
 5. The chatbot widget will appear on your siteÌtumọ̀ Yorùbá: ’s frontend.

## FAQ

### How do I get an API key?

Register for free at https://chatbot.cresentai.com

### What data is sent to CresentAI?

Visitor chat messages + optional name/email (if collection is enforced). Site URL
and your API key are also sent.

### Is the chatbot customizable?

Yes, adjust themes, colors, and prompts in the settings.

### Is there a privacy policy for the service?

Yes  https://chatbot.cresentai.com/privacy-policy

## Àwọn àgbéyẹ̀wò

Kò sí àwọn àgbéyẹ̀wò fún plugin yìí.

## Àwọn Olùkópa & Olùgbéejáde

“CresentAI Chatbot” jẹ́ ètò ìṣàmúlò orísun ṣíṣí sílẹ̀. Àwọn ènìyàn wọ̀nyí ti ṣe 
ìkópa sí plugin yìí.

Àwọn Olùkópa

 *   [ vkinyua ](https://profiles.wordpress.org/vkinyua/)

[Túmọ̀ “CresentAI Chatbot” sí èdè rẹ.](https://translate.wordpress.org/projects/wp-plugins/cresentai-chatbot)

### Ṣe o nífẹ̀ẹ́ sí ìdàgbàsókè?

[Ṣàwárí koodu](https://plugins.trac.wordpress.org/browser/cresentai-chatbot/), ṣàyẹ̀wò
[ibi ìpamọ́ SVN](https://plugins.svn.wordpress.org/cresentai-chatbot/), tàbí ṣe 
àgbékalẹ̀ sí [àkọsílẹ̀ ìdàgbàsókè](https://plugins.trac.wordpress.org/log/cresentai-chatbot/)
nípasẹ̀ [RSS](https://plugins.trac.wordpress.org/log/cresentai-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## Àkọsílẹ̀ àwọn àyípadà

#### 1.0.3

 * Cosmetic changes in description.
 * Added Author url

#### 1.0.2

 * Use proper wp_enqueue_script() instead of direct echo
 * Improved external service documentation in readme

#### 1.0.1

 * Initial release

## Àkójọpọ̀ Meta

 *  Ẹ̀yà **1.0.4**
 *  Ìgbàgbọ́hùn tó kẹ́yìn **oṣù 3 sẹ́yìn**
 *  Àwọn ìgbéwọlẹ̀ tó ṣiṣẹ́ **Tó kéré sí 10**
 *  Ẹ̀yà WordPress ** 5.0 tàbí ju bẹ́ẹ̀ lọ **
 *  Dánwò dé **6.9.4**
 *  Ẹ̀yà PHP ** 7.4 tàbí ju bẹ́ẹ̀ lọ **
 *  Èdè
 * [English (US)](https://wordpress.org/plugins/cresentai-chatbot/)
 * Àwọn àmì
 * [AI](https://yor.wordpress.org/plugins/tags/ai/)[chatbot](https://yor.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://yor.wordpress.org/plugins/tags/customer-support/)[lead generation](https://yor.wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://yor.wordpress.org/plugins/tags/live-chat/)
 *  [Ìwòye Tó Péye](https://yor.wordpress.org/plugins/cresentai-chatbot/advanced/)

## Àwọn ìbò

Kò sí ìwádìí tí a tíì fi ránṣẹ́.

[Your review](https://wordpress.org/support/plugin/cresentai-chatbot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/cresentai-chatbot/reviews/)

## Àwọn Olùkópa

 *   [ vkinyua ](https://profiles.wordpress.org/vkinyua/)

## Ìrànlọ́wọ́

Nǹkan wà tí o fẹ́ sọ? Ṣé o nílò ìrànlọ́wọ́?

 [Wo àpéjọ ìrànlọ́wọ́](https://wordpress.org/support/plugin/cresentai-chatbot/)