appointy-appointment-scheduler

I have been using this plugin for over a year now (they just helped themselves to a renewal fee from my PayPal account) and honestly have never gotten comfortable with Appointy. The plugin isnÌtumọ̀ Yorùbá: ’t much more than an i-frame in your web page. The rest of the software runs on the Appointy server and is quite feature-rich … along with all the features comes a learning curve. One must be VERY CAREFUL when setting up a new service as you can easily involve staff members who should not be involved with the service you are adding Ìtumọ̀ Yorùbá: – once the staff member is on there, I have not found a way to remove them. This means you need to delete the service and then re-add it from scratch. Help? Good luck. If you are in the U.S. / Canada, youÌtumọ̀ Yorùbá: ’re on the wrong side of the clock for these folks so Chat and Phone is only available for very slim time periods of your typical work day. There is no apparent way to get help by email. I really wanted this to be my “forever solution”, but itÌtumọ̀ Yorùbá: ’s just too much of a project to figure out the way these software designers think and then construct things in line with their idea of “logical” work flow.

I made the mistake of integrating Appointy with my wifeÌtumọ̀ Yorùbá: ’s business site for bookings three years ago and we never could get it to work properly. Further, they automatically billed my wifeÌtumọ̀ Yorùbá: ’s account for a years worth of premium service two days after she asked them to cancel and have refused to refund the payment. All in all, this is one of the worst businesses IÌtumọ̀ Yorùbá: ’ve dealt with. Here are the problems weÌtumọ̀ Yorùbá: ’ve experienced: 1. Many of their paid features are unreliable, particularly the SMS reminders. They basically donÌtumọ̀ Yorùbá: ’t work. 2. Their service management interface is excessively complicatedÌtumọ̀ Yorùbá: — Each service has individual hours of availability. This means that if one person offers ten services and wants to change their overall availability, they have to edit each individual service. Blanket changes are difficult/impossible. 3. Their user interface for customers is antiquated. 4. They state that they have a refund policy but they actually do not have a refund policy. They will cancel your account at any time but they refuse to refund any payments that have been processed. 5. They publish and SEO a unique website for each customer that shows up in Google search results, and they refuse to support redirects when a customer migrates away from Appointy. Due to this, even though weÌtumọ̀ Yorùbá: ’ve cancelled service, her old Appointy site keeps showing up in Google search results, misleading customers. Bottom line is that if you use Appointy, they will take ownership of your online presence, refuse refunds, refuse to support redirects if you migrate away, provide a poor administrative experience for business owners and they advertise and sell features like SMS reminders that donÌtumọ̀ Yorùbá: ’t work. Frankly, I doubt the veracity of the positive online reviews considering how bad this service is and how many other good options exist. YouÌtumọ̀ Yorùbá: ’ve been warned.